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Solutions · Appointments and reminders · Live

AI appointment reminder calls. The enquiry becomes a slot, and the slot gets a reminder.

An empty slot is revenue you cannot get back. The agentic AI voice agent calls each patient enquiry, confirms the test or treatment and agrees a time on the call. Before the visit it calls again to confirm or move the slot. It gives no medical advice.

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Loop's appointments: each lead's slot and meeting type. Sample data.

Where you lose them

A patient asks about a checkup online and waits until the front desk is free to call back. A time agreed on the call

The problem

Empty slots are lost revenue.
A reminder is the cheapest fix there is.

How it works · Live

Appointments and reminders in 4 steps.
Your questions, your rules, your calling hours.

Live. We set up your booking questions and reminder wording with you during setup.

  • 01

    Enquiry arrives

    A patient asks about a test or treatment on your form or ad.
  • 02

    Called in their language

    In the patient's language, inside your calling hours.
  • 03

    Time agreed

    Test or treatment, nearest centre and a time, saved on the record.
  • 04

    Reminder call

    Before the visit, to confirm the slot or take a new time.

Test Vira

Hear the AI agent built for appointments and reminders.
Real calls. Real next steps.

Sample calls with demo companies. Both voices are generated, so you hear how Vira sounds and what it asks.

  • Clinic

    Hinglish

    A check-up booked around office hours

What your team receives

After every call.
Evidence, not a summary.

  • The agreed time and centre on each patient record, for your front desk
  • Patients who asked a clinical question, as callbacks for your team
  • Reschedule requests taken on the reminder call
  • Recording and transcript of every call

  • Versus the front desk

    The front desk calls back when it is free, and reminder calls are the first job dropped on a busy day. The agent makes every reminder call, and a patient who cannot come gives a new time on the same call.

Stage by stage

What appointments and reminders covers.
The problem, and what the agent does about it.

Booking

A time agreed on the call

A patient asks about a checkup online and waits until the front desk is free to call back. The agent calls the enquiry, confirms the test or treatment and nearest centre, and agrees a time.

  • No medical advice: Clinical questions become a callback from your team.
  • Status: Live, set up with you during setup
  • Today: The agreed time is saved on the record
  • Calendar sync: Not yet
Loop's appointments: each lead's slot and meeting type. Sample data.

02 · Reminders

  • A reminder call before the visit

    Booked patients forget, and the slot sits empty. The agent calls before the appointment to confirm it or take a new time.

  • Reschedule on the call

    A patient who cannot make it gives a new time.

  • Reminder

    A call before the visit

  • Languages

    14+ languages

  • Opt-out

    Say stop at any point

Works in the real world

Built for conversations at scale

Voice intelligence, call rules and analysis built for real customer conversations.

  • Multilingual understanding

    14+ languages, including Hindi and Hinglish, on chat and calls.

  • Voicemail detection

    Knows a machine from a person before it speaks.

  • Human-like timing

    Replies prepared while the caller talks.

  • Built-in call audit

    Every call checked, every answer quoted.

  • Calling rules in code

    Hours, retries, consent and “stop”, enforced on every dial.

  • Full-stack platform

    Chat, telephony, CRM sync and reports in one place.

Questions

Appointments and reminders:
what teams ask first.

What is an AI appointment reminder call?
It is a phone call from a voice agent before a booked visit, asking the patient to confirm the time or give a new one. The Revvox version also calls the original enquiry and agrees the slot on the call, in the patient's language. It is live and set up with you during setup.
Is it live today?
Yes. The agent agrees a time on the call, saves it on the record and calls again before the visit. We set up your questions and reminder wording with you during setup. The status label on this page is read from our backend, so it changes only when the product does.
Does the agent give medical advice?
No. It books, confirms and reminds. If a patient asks a clinical question, such as whether to fast before a test or which treatment suits them, the agent says your team will call back and saves the question on the record. The script is reviewed with you before any patient hears it.
Does it sync with our calendar or booking software?
The agreed time is saved on the patient record for your front desk. A workflow can add it to Google Calendar, and the outcome can be sent to your own booking system as a signed webhook.
When are reminder calls made?
Inside your calling hours, in the person's local time, like every Revvox call. The patient can say stop at any point. A patient who cannot make the visit can give a new time on the same call, and your front desk sees the change on the record.

Where it fits

Appointments and reminders by industry.
And where to go next.

Same engine

One engine. Every job.
Status shown on each.

Turn enquiries into agreed times.
Ask for the appointments template.

Hear Vira on a real call first, then get started on your own. Cancel anytime.

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