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Industries · Legal services

AI intake calls for law firms. Every consultation enquiry answered the same evening.

The matter, the urgency and a consultation time captured, never advice. 14+ languages.

Get started Hear Vira
Loop's appointments: each lead's slot and meeting type. Sample data.

Where you lose them

People look for a lawyer when something has just gone wrong, often in the evening. If nobody calls back until the next afternoon, they have already spoken to another firm. Vira calls every new enquiry within minutes and asks your questions first.

The problem, in numbers

Why a fast callback matters.
People in trouble call the next firm.

What Vira asks

What the agent asks at intake.
The facts a lawyer needs to decide, nothing more.

  • 01

    Area of law

    Family, property, employment, a contract, a criminal matter. It routes the enquiry to the right lawyer.
  • 02

    What happened, briefly

    In the caller's own words, saved for the lawyer. The agent listens and never comments on the case.
  • 03

    Any date or deadline

    A hearing date, a notice period or a limitation date makes the enquiry urgent.
  • 04

    Who the other party is

    So your team can run its conflict check before the consultation.
  • 05

    A time for the consultation

    Saved on the record for your team to confirm, with a reminder call before it.

Scoring is yours. Example rule you might write: deadline inside 14 days = urgent, hand to a person now. Area of law you do not practise = thank them and say so. Every score shows its reason.

Test Vira

Hear the AI agent built for law firms and legal services.
Demo companies in other trades. Your questions, your script.

Sample calls with demo companies. Both voices are generated, so you hear how Vira sounds and what it asks.

  • Real estate

    Hinglish

    The 2 BHK enquiry from last night

  • Website chat

    English

    “Yes, please call me.”

Where leads come from

Where legal enquiries come from.
Urgent, emotional and after hours.

A tenant facing eviction, a family after a death, a business with a contract dispute: they search, fill in two or three forms and take the first firm that calls back with a time.

  • Your website's consultation form

    Enquiry forms post to a signed endpoint and each one is called within minutes, inside your calling hours. Live today.

  • Google Lead Forms

    Practice-area search ads connect directly. Live today.

  • Directories and referrals

    There is no connector for legal directories. Enquiries your CRM already receives can be forwarded to the signed endpoint.

  • Website visitors

    Talk answers questions about your practice areas and fees from your own pages, and hands everything else to your team.

Example script · English

How an intake call sounds.
An example in English.

An employment enquiry filled in on a law firm's website at 9 pm. Written for this page to show the flow; it is not a recording or a transcript of a real call. The grey line under each turn says what is happening.

  1. Vira (AI)Hi, this is Vira, an AI assistant calling for [Firm]. You asked for a consultation. Is now an okay time?Who and why, first.
  2. CallerYes. I was dismissed last week and I don't think it was fair.What happened.
  3. Vira (AI)I'm sorry to hear that. I can't advise, but I can get a lawyer to look at it. Did they give you anything in writing?Says plainly it cannot advise.
  4. CallerA letter, dated last Monday.A date that may matter.
  5. Vira (AI)Thanks, I'll note that date. What's the employer's name, so the team can check for conflicts?Facts for the conflict check.
  6. CallerNorthfield Logistics.The other party.
  7. Vira (AI)Got it. Would tomorrow at 10 or 4 work for a consultation?One clear next step.

Example outcomeUrgent · employment, dismissal · letter dated last Mon · other party noted · consultation tomorrow to confirm

What your team gets

What your team receives.
A briefed consultation, conflict details first.

After every call.

A reminder call before the consultation is live. Matter updates and fee reminders stay with your team.

  • The area of law and a short account in the caller's words
  • Any date or deadline, flagged when it is close
  • The other party, for your conflict check
  • The consultation time asked for
  • The recording, the transcript and the outcome in your CRM as a signed webhook
A Loop call audit: the three questions asked on the call, each answered, and the extracted answers scored 90, qualified. Sample data.

Built for trust · limits

What it does not do for law firms.
No advice, no promises, no judgement of the case.

  • No legal advice

    It never says whether someone has a case, what to do or what might happen. It says so plainly and hands to a person.

  • No promises about outcomes or fees

    It never predicts a result. It shares only the consultation fee you load; engagement terms come from your lawyers.

  • No documents on the call

    It never asks for identity numbers or documents. Your team collects those after the conflict check.

  • Window, disclosure and opt-out

    Only inside your calling hours, in the person's local time, and anyone who says stop is never called again. Checking your bar or law society's rules on AI intake stays with you.

Works in the real world

Built for conversations at scale

Voice intelligence, call rules and analysis built for real customer conversations.

  • Multilingual understanding

    14+ languages, including Hindi and Hinglish, on chat and calls.

  • Voicemail detection

    Knows a machine from a person before it speaks.

  • Human-like timing

    Replies prepared while the caller talks.

  • Built-in call audit

    Every call checked, every answer quoted.

  • Calling rules in code

    Hours, retries, consent and “stop”, enforced on every dial.

  • Full-stack platform

    Chat, telephony, CRM sync and reports in one place.

Solutions for law firms and legal services

One agent for every job.
Live and in build, labelled.

Pricing and next steps

Priced per lead handled.
Not per seat. 2 call minutes included.

Loop is priced per lead handled: from $59 a month for about 66 leads (beta prices, + tax where applicable), retries included, cancel anytime. One plan covers intake calls and consultation reminders from the same credits.

Questions

What law firms and legal services ask us
before they start.

Does the AI give legal advice?
No. It collects the facts a lawyer needs (area of law, what happened, deadlines, the other party) and saves a consultation time. If the caller asks for advice, it says it cannot advise and hands to a person.
Is AI intake allowed for law firms?
Rules differ by country and by regulator. The agent never gives advice, but checking your bar or law society's rules on intake and marketing calls is your firm's responsibility.
Can it run a conflict check?
It asks for the other party's name and saves it on the record so your team can run the conflict check before the consultation. It does not run the check itself.
Is what callers say kept confidential?
Calls and transcripts are kept in your workspace, access is limited to your team, you can export or erase any person's record, and calls are never used to train models.
What does it cost per enquiry?
An enquiry uses 30 credits, including retries and up to 2 connected minutes. On the Starter plan, from $59 a month, that is about 66 enquiries.

Ready to turn every lead into a conversation?

Hear Vira first, then get started on your own leads. Cancel anytime.

Get started

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